Information we collect
We collect information that you provide directly to us or that is generated during your use of our services:
- Contact Information
- Name, company name, email address, phone number, and physical address.
- Shipping & Logistics Data
- Consignee/shipper names, delivery addresses, cargo descriptions, value of goods, and customs documentation.
- Technical Data
- IP address, browser type, device information, and usage data through cookies and tracking technologies to improve our website experience.
How we use your information
We use the collected information for the following purposes:
- Service Delivery
- To process shipments, arrange transportation, provide tracking updates, and manage customs clearance.
- Communication
- To respond to inquiries, provide quotes, and send operational notifications regarding your shipments.
- Compliance
- To fulfill legal and regulatory requirements related to international trade and transportation.
- Improvement
- To analyze website traffic and optimize our digital platform for better user experience.
Data sharing and disclosure
As an international logistics provider, we may share your information with trusted third parties only when necessary:
- Carriers & Agents
- Airlines, shipping lines, and local delivery partners involved in the fulfillment of your logistics chain.
- Customs & Authorities
- Regulatory bodies and customs officials as required by law for import/export compliance.
- Service Providers
- Third-party IT or analytical tools (e.g., Google Analytics) that help us operate our website.
- Legal Requirements
- If required to do so by law or in response to valid requests by public authorities.
International data transfers
Since Vocation Express operates globally, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
Data security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or alteration. This includes encrypted communications and secure internal data management protocols.
Your rights
Depending on your location, you may have the following rights regarding your personal data:
- →Access
- →Correction
- →Deletion
- →Withdrawal of consent
Third-party links
Our website may contain links to third-party websites (e.g., carrier tracking portals). We are not responsible for the privacy practices or content of these external sites.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of the page will indicate the most recent revisions.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: